Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-donna-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Donna Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California’s Financial Information Privacy Act (CFPIA), and other relevant state laws
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered through https://mobility-assistance-donna-texas.primarycareaid.com. Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes the actions we take when:

  1. You use our applications or services as an authorized user.
  2. You visit our websites linked to this Privacy Statement.
  3. You engage with us through communications such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your account creation and maintenance, such as username, email address, and password.
  • Payment Information: Data associated with financial transactions, including payment method details and billing information.
  • Financial Information: Records of monetary transactions and financial history, if relevant to our services.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Your geographical location data when you interact with our services.
  • Feedback: Comments, suggestions, or reviews you provide to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  • Product Information: Details about the products or services you inquire about or purchase from us.

We collect this data through various means: user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies

Cookies are small text files placed on your browser by our website or third-party services to enhance your experience and provide insights for improvement. Our cookie policy categorizes cookies into three types:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as account login and navigation.
  • Preference: Cookies that remember user preferences and settings.
  • Analytics: Used to analyze traffic and improve the performance of our website.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected. Once the purpose is achieved, or when no longer required by law, we delete or anonymize the data.

Security Measures

Mobility Assistance Donna Texas implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data both at rest and in transit.
  • Secure hosting environments and regular security audits.
  • Access controls and employee training on data protection practices.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Request for rectification if your data is inaccurate or incomplete.
  • Erasure (or ‘right to be forgotten’) under certain circumstances.
  • Restriction of processing in specific cases.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Right to object to the processing of your personal data.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer at:

Email: [email protected]

Mail: Mobility Assistance Donna Texas, Data Protection Team, [Address], [City, State, ZIP Code]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, comments, or requests related to privacy or data protection, please contact us:

Email: [email protected]
Mail: Mobility Assistance Donna Texas, Customer Support, [Address], [City, State, ZIP Code]